Vocabular

Right of Withdrawal

a) Purchases via Google Play or the Apple App Store For purchases made via Google Play or the Apple App Store, the withdrawal and refund policies of the respective store apply. b) Purchases on the Web (Consumers) Instructions on withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Daniel Weidensdörfer, Bautzner Str. 22, c/o Quartier22, 01099 Dresden, Germany, email: hallo@danielweidensdoerfer.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. You can also electronically submit your withdrawal via the withdrawal function (“Withdraw from contract”) provided in the logged-in area of our app. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by email) without delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired. Effects of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. Premature expiry of the right of withdrawal In the case of a contract for the supply of digital content which is not supplied on a tangible medium, the right of withdrawal shall expire if we have begun performance of the contract after you have expressly consented to us beginning performance of the contract before the expiry of the withdrawal period, you have acknowledged that you thereby lose your right of withdrawal once performance of the contract has begun, and we have provided you with confirmation of the contract and of this consent and acknowledgement on a durable medium (e.g. by email). In the case of Credits, this applies as soon as we have credited them to your account. Model withdrawal form (Complete and return this form only if you wish to withdraw from the contract.) - To Daniel Weidensdörfer, Bautzner Str. 22, c/o Quartier22, 01099 Dresden, Germany, email: hallo@danielweidensdoerfer.de: - I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service / for the supply of the following digital content (*) - Ordered on (*) / received on (*) - Name of consumer(s) - Address of consumer(s) - Signature of consumer(s) (only if this form is notified on paper) - Date (*) Delete as appropriate.
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